Privacy Policy
Last Updated: January 2026
At Nippon K9 NZ, we are committed to protecting your privacy and handling your personal information with care. This Privacy Policy outlines how we collect, use, and safeguard your data in accordance with the New Zealand Privacy Act 2020.
1. Information We Collect
We collect personal information that you provide directly to us when you use our website, including:
- Contact Information: Name, email address, phone number, and physical shipping address.
- Payment Information: Payment method details (processed securely via third-party providers; we do not store full credit card numbers).
- Order History: Details of products you have purchased from us.
- Device Information: IP address, browser type, and usage data collected via cookies to improve your browsing experience.
2. How We Use Your Information
We use your information for the following purposes:
- Order Fulfillment: To process transactions, organize shipping, and provide order updates.
- Customer Support: To respond to your inquiries and resolve issues.
- Marketing: With your consent, to send you newsletters and promotional offers about our Japanese pet products.
- Website Optimization: To analyze site traffic and improve our services.
3. Sharing Your Information
We do not sell or rent your personal information. We only share data with trusted third parties necessary to operate our business:
- Service Providers: Courier services (for delivery) and payment gateways (for secure transactions).
- Legal Requirements: If required by New Zealand law or to protect our legal rights.
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. This includes using encrypted connections (SSL) and secure hosting environments.
5. Your Rights
Under the Privacy Act 2020, you have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct any inaccurate information.
- Opt-out: Unsubscribe from marketing communications at any time via the "unsubscribe" link in our emails.
6. Cookies
Our website uses cookies to enhance functionality. You can choose to disable cookies through your browser settings, though this may affect your ability to use certain features of the site.
7. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Privacy Officer at: